Client Approvals Are Now Lightning Fast with Annature.
Rapid Media is a full-service communications agency offering media, digital, and creative solutions to clients across a range of industries, including retail, FMCG, e-commerce, not-for-profit, travel, and aviation.
Our team of experienced media professionals works to analyze and interpret our clients' industry positions and design bespoke strategies to set their businesses apart.
Founded in 2003, Rapid Media operates with offices in Brisbane, Gold Coast, Lennox Head, Melbourne, and Sydney.
The problem
Our work involves seeking client approvals across multiple business divisions using a variety of sign-off documents, which, over time, had deviated from our brand guidelines.
Another problem we faced was that our client approval process was very manual, with clients needing to print, sign, and then scan approvals back for work to proceed. This was becoming increasingly difficult with clients working from home during the pandemic.
The solution
Annature has transformed our client approval process. We’ve updated our sign-off documents using the templates feature to ensure all client approvals are now standardized and meet our brand guidelines.
Client approvals are now lightning fast, with Annature allowing our clients to quickly and easily provide their approval on required documentation.
The outcome
Adoption across our business was relatively quick, with all staff trained in the system in under four weeks. The feedback from clients and internal staff members has been extremely positive. Additionally, the public API allows us to track all sign-off amounts within our proprietary data analytics platform.
