At Stockfam Pty Ltd, we manage seven McDonald's restaurants across the ACT and Goulburn, NSW, employing 636 full-time and part-time staff members.
We require signatures for a range of important documents, including part-time employment contracts, but found manual processes too slow, unreliable, and prone to errors. After seeing its successful implementation with other McDonald’s franchise groups, we adopted Annature’s eSigning technology to improve efficiency across our restaurants.
The problem
Before adopting Annature, we faced significant inefficiencies with their manual document signing process. Part-time employment contracts and other critical documents took too long to be signed, delaying onboarding. Documents were sometimes incomplete or misplaced, requiring additional follow-ups. Managers were not immediately notified when documents were signed, causing delays in processing. Printing, signing, scanning, and storing documents created an unnecessary administrative burden.
The solution
Each of our employees—both existing staff and the 500 new part-time hires we onboard annually—requires a signed Letter of Offer. Given the fast-paced nature of our restaurants, it’s crucial that these letters are signed promptly, with immediate notification to the relevant manager.
Annature has dramatically simplified and expedited this process. Through its user-friendly platform, we can quickly send letters for electronic signatures, including those requiring a parent’s signature for employees under 18. These Letters of Offer are now available as templates within Annature, making the process far more efficient for everyone involved.
This has significantly reduced the administrative burden of managing physical paperwork while ensuring documents are signed on time. Thanks to Annature, our signature acquisition process is seamless, allowing us to focus on our core operations. Additionally, its pricing is highly competitive compared to international alternatives, and support is always available when needed.
The outcome
Our staff love Annature’s streamlined interface and ease of use, and we’ve collectively gained back valuable time to focus on improving our restaurants.
