Efficiency and accuracy in patient documentation

100%
Achieved visibility over document statuses
50%
Reduced documentation managing time
Company
Subtle Art Aesthetics
Industry
Health & beauty
Location
Potts Point, New South Wales
Company size
0-50 people
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"Annature has reduced our documentation time by 50%, letting us focus more on patient care."
"With Annature’s templates and real-time tracking, we’ve eliminated paperwork delays and streamlined patient script approvals."

At Subtle Art Aesthetics, delivering seamless, high-quality cosmetic treatments requires precision at every level—including documentation.

As a clinic that collaborates with prescribing doctors to manage patient scripts, founder and cosmetic nurse Jasmine Dobinson needed a digital solution to streamline approvals without delays or administrative burdens. Since adopting Annature, Subtle Art Aesthetics has significantly improved its document management efficiency, reducing administrative workload and ensuring smoother workflows for its medical team.

The problem

Before Annature, signing patient scripts required multiple manual steps, from printing and scanning to chasing signatures. Jasmine quickly realised this process was too time-consuming for her fast-paced clinic.

“It’s quick, it’s easy,” she explains. “Before, I had to wait for documents to be printed, signed, and scanned, but now everything is done instantly. It’s been a game changer.”

Since implementing Annature, the clinic has reduced the time spent managing documentation by at least 50%, allowing staff to focus more on patient care and less on paperwork.

The solution

One of the standout features for Subtle Art Aesthetics has been Annature’s template functionality. With scripts requiring consistent formatting and information, using templates ensures accuracy and saves time.

“Setting up templates at the beginning made everything super easy. Now, I don’t have to redo the same documents every time—I just send them straight through,” Jasmine notes.

This has eliminated repetitive data entry and reduced the risk of errors in patient documentation.

Automatic reminders have also helped streamline the process. “Doctors are busy, and sometimes they need a nudge to sign off on scripts. Now that we’ve enabled reminders, it keeps everything on track without me having to follow up manually.”

This feature has significantly reduced unsigned documents and sped up approval times, ensuring patients receive their scripts without unnecessary delays.

Another key advantage has been real-time document tracking.

“I love that everything is all on one page,” Jasmine says. “Instead of digging through emails to see if something has been signed, I can check the dashboard instantly.”

This visibility has reduced administrative back-and-forth, helping the clinic maintain a more organised workflow.

The outcome

As Subtle Art Aesthetics continues to grow, the clinic is exploring even more ways to leverage Annature’s features for improved efficiency.

“Anything that saves time and makes our work easier is a win for us,” Jasmine says.

By integrating digital signing into its daily operations, the clinic has not only enhanced internal processes but also provided a smoother experience for both staff and patients.

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