Tailored, a property styling service based in Brisbane, specialises in transforming vacant homes into inviting and beautifully presented properties ready for the market.
By carefully curating furnishings, décor, and layout, they help homeowners achieve a memorable first impression that resonates with potential buyers. With a commitment to exceptional quality and professionalism, Tailored continues to streamline its operations, always seeking methods to work more efficiently and keep clients fully informed.
The problem
To enhance their contract and approval process, Tailored turned to Annature, an Australian-made eSigning platform. The shift to digital signatures has significantly improved their workflow, particularly in handling daily agreements and ensuring a seamless experience for both staff and clients.
The solution
"We've found this solution to be genuinely helpful," says Maddy, a key team member at Tailored. "We rely on it every single day—often multiple times a day—for clients to smoothly sign our terms and conditions and confirm their quotes. It has become an integral part of our daily routine, allowing us to handle agreements with minimal hassle. We no longer have to deal with paper, scanning, or messy email attachments. Instead, we just send a link, and clients can sign right there, no matter where they are."
The outcome
Maddy highlights the platform’s sleek presentation templates as an added benefit. "We use a visually appealing, professional-looking template that really reflects the care we put into our styling projects," she explains. "Clients often remark how easy it is to navigate and understand. Having such a polished, user-friendly format helps reassure them that we’re dedicated to quality, both in our styled homes and in the way we handle paperwork."
Speed of turnaround is another standout achievement. "We receive completed signatures back at an impressively rapid pace," Maddy notes. "Clients appreciate the convenience of signing on their phone or computer. It finalises agreements faster, letting us focus on what we do best—creating stylish, welcoming interiors that help properties stand out on the market."
Beyond the core functionality, Maddy looks forward to exploring features like automatic reminders and branded email sending to further personalise communication. She also anticipates integrating the platform with other business tools such as Xero, making future processes even more efficient.
"It’s all about making things easier for everyone involved," Maddy says. "By embracing digital signatures, we’ve improved our efficiency, maintained our professional edge, and ultimately, delivered a better experience for our clients. It’s been a game-changer for our day-to-day operations."
